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Privacy Policy

Retail Eagles Crop Co., Ltd. (hereinafter referred to as "the Company") establishes this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of personal information of users in the services provided on this website (hereinafter referred to as "the Services").

Article 1 (Personal Information)

"Personal information" refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, or other descriptions, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information itself, such as health insurance certificate number.

Article 2 (Method of Collecting Personal Information)

The Company may ask users to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. when users register for use. In addition, the Company may collect transaction records and information related to payments, including personal information of users, from partners (including information providers, advertisers, ad networks, etc., hereinafter referred to as "partners").

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

- For the provision and operation of the Company's services
- To respond to inquiries from users (including verifying identity)
- To send emails regarding new features, updates, campaigns, etc., of the services in use by users and other services provided by the Company
- For necessary communication such as maintenance and important notices
- To identify users who violate the terms of use or attempt to use the service for fraudulent or inappropriate purposes and to refuse their use
- To allow users to view, modify, delete, and check their registration information and usage status
- To bill users for the use of paid services
- Purposes associated with the above purposes

Article 4 (Change of Purpose of Use)

The Company shall change the purpose of use of personal information only if it is deemed reasonably related to the purpose before the change.

In the event of a change in the purpose of use, the Company shall notify users of the changed purpose through the Company's prescribed method or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

Except as otherwise provided by laws and regulations, the Company shall not provide personal information to third parties without the prior consent of users. However, this shall not apply in the following cases:

- When it is necessary to protect human life, body, or property and obtaining the consent of the individual is difficult
- When it is particularly necessary for the improvement of public health or the promotion of healthy upbringing of children and obtaining the consent of the individual is difficult
- When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in executing the affairs prescribed by laws and obtaining the consent of the individual may interfere with the execution of such affairs
- When the Company has notified or announced the following items in advance, and the Company has filed a report with the Personal Information Protection Commission:
   - Purpose of use including provision to third parties
   - Items of data provided to third parties
   - Means or methods of providing to third parties
   - Method for suspending provision of personal information to third parties at the request of the individual
   - Method for accepting requests from individuals

Notwithstanding the provisions of the preceding paragraph, the provision destination of such information shall not be considered a third party in the following cases:

- When the Company entrusts the handling of personal information in whole or in part within the scope necessary for achieving the purpose of use
- When personal information is provided due to business succession through merger or other reasons
- When personal information is jointly used with a specific person, and the name or title of the person responsible for the management of the jointly used personal information, the items of personal information to be jointly used, the range of joint users, the purposes of use of the joint users, and the method of the individual to refuse to provide the personal information are notified to the individual in advance, or the individual is placed in a state where it can easily be known

Article 6 (Disclosure of Personal Information)

When requested by the individual to disclose personal information, the Company shall promptly disclose it to the individual. However, if any of the following apply, the Company may not disclose all or part of it, and if it decides not to disclose it, it shall notify the individual without delay. In addition, a fee of 1,000 yen per case will be charged for disclosure of personal information.

- When there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party
- When there is a risk of significantly hindering the proper implementation of the Company's business
- When it would violate other laws and regulations

Notwithstanding the provisions of the preceding paragraph, the Company shall not disclose information other than personal information such as browsing history and characteristic information in principle.

Article 7 (Correction and Deletion of Personal Information)

If a user's personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as "correction, etc.") the personal information in accordance with the procedures prescribed by the Company.

If the Company determines that it is necessary to respond to a request from a user under the preceding paragraph, the Company shall promptly make the correction, etc. of the personal information.

If the Company has made corrections, etc. based on the provisions of the preceding paragraph or has decided not to make corrections, etc., the Company shall promptly notify the user thereof.

Article 8 (Suspension of Use of Personal Information, etc.)

If requested by the individual, the Company shall promptly conduct necessary investigations when requested to suspend or delete the use of personal information (hereinafter referred to as "suspension of use, etc.") on the grounds that the personal information is being handled beyond the scope of the purpose of use or that it was acquired by fraudulent means.

Based on the results of the investigation in the preceding paragraph, if it is deemed necessary to respond to the request, the Company shall promptly suspend the use of the personal information, etc.

If the Company has conducted a suspension of use, etc. based on the provisions of the preceding paragraph or has made a decision not to conduct a suspension of use, etc., the Company shall promptly notify the user thereof.

Notwithstanding the provisions of the preceding two paragraphs, if it is difficult to suspend the use, etc. or if it is necessary to take alternative measures to protect the rights and interests of users, the Company shall take alternative measures.

Article 9 (Changes to the Privacy Policy)

The contents of this Policy may be changed without notifying users, except as otherwise provided by laws and regulations or this Policy.

Unless otherwise specified by the Company, the revised Privacy Policy shall take effect when posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following:

Address: GROWTH BY IOQ 603, 1-9-11 Higashi-Azabu, Minato-ku, Tokyo
Company Name: Retail Eagles Crop Co., Ltd.
Representative Director: Oren Duker
Department: Administration
Email Address: Office@retaileaglescrop.com

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